Shipping policy

Processing Time
Production times vary by product and order volume. We'll always include an estimated delivery window at checkout and confirm it again in your shipping confirmation email.

Shipping Rates
Shipping costs are calculated at checkout based on your location and the products in your order.

Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number.

Shipping Locations
We ship to most countries worldwide. We're unable to ship to certain restricted regions or P.O. boxes in some countries.

Delays & Exceptions
Delays can occasionally happen due to customs, weather, or high seasonal demand. We appreciate your patience and understanding.

Lost or Damaged Packages
If your order arrives damaged or doesn't arrive within the estimated timeframe, please contact us within 30 days of the expected delivery date at info@astralwhere.com so we can assist you.